Terms of Use & Refund Policy

The terms that apply when you use klashtech.com, including acceptable use, intellectual property, liability and governing law.

This Website Terms and Conditions of Use applies for KLASHTECH INC. including all the domain names associated.

Terms

By opening this website, you are agreeing to be bound by the website Terms and Conditions set forth, including all applicable regulations and laws. You also agree that you are responsible for your own compliance with any applicable local laws that might relate to the use of this site. If you are unable to agree or choose not to, then you are now allowed to access this website any further, or use any of its features. All applicable copyright and trademark laws apply to all intellectual property associated with and materials contained within this website.

Disclaimer

The materials provided on Klashtech’s website are created and distributed as-is. Klashtech will not make any warranties, and hereby disclaims and negates all other warranties, including without limitation, implied warranties. Further, Klashtech does not warrant or make any representations concerning the exactness, likely results, or dependability of the use of the materials on its Internet website or otherwise relating to any materials or on any websites linked back to this website.

Limitations

There are no situations in which Klashtech would be liable for any type of damages (which still includes, without any limitations, damages for loss of profit or data sue to an interruption in business) arising out of the use or inability to use the materials on Klashtech’s Internet site, even if Klashtech or a Klashtech authorized representative has been notified verbally or in writing of the possibility of any damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Links

Klashtech can not be responsible for every website that may link back to this website. As it is impossible to review every site that might have a link to this site, Klashtech is not responsible for all linking sites. Therefore, we do not freely endorse all websites the may have a link to this website on their website. We are not responsible for any issues these websites may have.

Site Terms of Use Modifications

Klashtech reserves the right to change our terms of use for this website at our discretion and without any notice. Utilizing this website right now means that you agree to be bound by the most current and updated terms of use.

Governing Law

Any claim relating to Klashtech’s web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.

Refund Policy

At Klashtech, we start work as soon as you book a service, and much of what we do (design, development, configuration, and time spent on your website) cannot be undone or reused once it has been delivered. For that reason, all payments made to Klashtech are non-refundable, except where described below.We would always rather fix a problem than leave a client unhappy. If something is not right, tell us, and we will work with you to put it right.

Website design and development

Projects begin with a deposit, which secures your place in our schedule and covers initial planning and design. Deposits are non-refundable.
Milestone payments are non-refundable once the related work has been delivered.
Your quote includes rounds of revisions so the result matches what we agreed. If the work does not meet the agreed scope, we will correct it at no extra cost.
If you decide to stop a project partway through, you pay for the work completed up to that point, and we hand over everything produced so far.

Hosting, maintenance and monthly plans

Monthly plans are billed in advance and are non-refundable for the current billing period, including partial months.
You can cancel at any time. Your plan stays active until the end of the period you have already paid for, and you will not be charged again.
Annual plans are non-refundable once the billing period has started.

SEO, content and hourly work

Hours included in a plan are non-refundable and do not roll over to the next month unless agreed in writing.
Additional hours are billed for time already worked and are non-refundable.
SEO and AI search results depend on factors outside our control, such as search engine algorithms and competition. We do not refund fees based on rankings, traffic or other results.

Custom web applications and AI automation

Custom projects follow the same deposit and milestone terms as websites.
Support plans are billed monthly and can be cancelled at any time, effective at the end of the paid period.

Services provided through our partners

Some services, including our AI agents, are billed directly by our partner platforms. Refunds, free trials and cancellations for those services are governed by the partner’s own terms. We are happy to help you contact them.

Exceptions

We will refund or credit you if:

you were charged twice for the same service;
you were charged an incorrect amount because of a billing error on our side; or
a refund is required by applicable law.

Please contact us within 30 days of the charge so we can investigate.

Chargebacks

If you have a concern about a charge, please contact us before disputing it with your bank or card provider. We respond within one business day and will always try to resolve the issue directly.

Questions

If you have any questions about this policy, contact us at contact@klashtech.com or +1 (305) 965-9406, in English or French.